Our Services

Guest Services

To use any of our free services or to find out more about them, ask our helpful staff at Guest Services located on the lower level across from Rogers Plus, or call them at (613) 824-9050.

  • Centre and store information
  • Free coat and parcel check
  • Free stroller loan: single, double, and wagons for car seats
  • Free wheelchair loan
  • Lost and found belongings
  • Lost children: a find/help service
  • Gift Card sales

Group Visits

At Place d'Orléans you will find all the amenities and services to make your trip a real delight. Your group will also be shopping the best stores available in the Ottawa region in a sophisticated and pleasant atmosphere.

Gift Card

Create excitement for your group by raffling off Place d'Orléans gift cards. Available in denominations from $5 to $500, they can be purchased at Guest Services.

Motorcoach Parking
Place d'Orléans is easily accessible from RR174/Highway 17 and offers plenty of free parking. Take advantage of the curb side drop-off/pick-up by the Bank of Montreal entrance. Parking is also available by this entrance in the under deck to protect your vehicle from rain or snow.

Guest Services
Available services which will make your shopping trip much more enjoyable: free coat and parcel check; free stroller and wheelchair loan; taxi referrals; general mall information; information on local attractions, and more.

Dine Around
The Place d'Orléans food court offers a varied menu and popular convenient choices including:

  • KFC
  • Subway
  • A&W
  • Tiki Ming
  • Shawarma Kitchen
  • Teriyaki Experience
  • New York Fries
  • Tim Hortons
  • Valentine
  • Tandori